I currently work at Presence Health as Staff Writer/Editor for Internal Communications. I put together weekly Physician and Associate Newsletters that have a readership of 18,000 (Associates) and 4,000 (Physicians) and usually range from 30-40 pages of typed copy. I script CEO videos and assist during filming. Additionally, I send leadership updates and all internal announcements. I fact-check and proofread all copy and communications in AP Style, as well as check for spelling, grammar and to ensure consistency and factual accuracy. This requires conducting research and interviewing clients, stakeholders and subject matter experts. Lastly, I assure that all content aligns with the voice and messaging of the brand strategy.
Most recently, I have assisted with creating and editing support communications for change management (including leader talking points and all associate communications).
In addition to my current position, I do freelance editing. I have experience with full non-fiction manuscripts, fantasy and YA novels, poetry, as well as resumes and cover letters. Please contact me for samples. I also am a writer of YA and NA fiction and am currently querying for my manuscript, SEEING STARS.
Prior to this role I worked at Grubhub on the Data Ops Quality and Training team as a QA Coordinator. This position involved performing quality and audit checks based on Grubhub’s strict style guide (similar to AP style) of over 100 employees. I developed and implemented training for new employees as well as new QA Coordinators. I evaluated the work of 5 different teams, gave face to face feedback and performance coaching. Lastly, I worked with the Training Manager and Process Improvement Manager to identify department quality trends. Before this role, I was on the QC team performing quality checks on menus and running AllMenus and MenuPages queues with 350,000+ restaurants managing updates, additions and removals while providing succinct email customer service.
I have been educated in performing considerable amounts of research and putting the results into effective and coherent papers. I have learned exceptional critical thinking skills, editing, writing, and working with others in my classes. I was involved in the writing community on campus as the poetry editor of Neon literary magazine where I led my own team of 5 students in a blind selection process based on craft, creativity and impact. I also collaborated with the other editors to plan open-mics, volunteer opportunities, and piece the magazine together. Lastly I helped to edit, market the magazine, and maximize our budget. I was also the Vice President of the English Honor Society, Sigma Tau Delta.
From January to June 2013 I worked as a Wesbite Advocate/Writer at Collegenquirer.com. My responsibilities included writing weekly informative articles on college planning and collegiate life, advertising by posting links on social media websites and other college planning blogs, as well as keeping active on the website forum by answering questions daily and posting my own. During June 2013 I was a also a Masters of Fine Arts Lectures Coordinator Intern. This involved setting up author lectures, workshops, conducting author interviews and events for writers such as Miranda July and Denis Johnson. I also helped coordinate student arrivals and schedules for over 100 students.
I am a graduate of the University of Tampa where I received a Bachelor of Arts in English and writing. I graduated magna cum laude with honors program distinction. In summer 2014 I attended the University of Denver Publishing Institute and was instructed extensively in the publishing business. There I learned editorial skills such as writing reader’s reports/editorial critiques, and line/copy editing. I learned about metadata, ebook sales and marketing strategy.